We understand business - the daily frustrations and the long term rewards.

Carole Miller

Process improvement expert, swimmer, beekeeper

Along with Jason, Carole founded Tinder-Box in 2007. Prior to setting up the business, she spent 13 years leading global process improvement programmes in Europe and the US for a number of FTSE 100 companies.

Carole began her career in operations, before leading change management and business improvement projects at companies like Marconi, Kodak and BP. Discovering a real flair for bringing out the best in the people as well as the process, she hung up her overalls for a while and got interested in the teams behind the operations.

At BP Carole was part of the leadership team for a global transformation project, responsible for creating high-performing teams and coaching the senior team. Ultimately the project delivered process improvement skills to over 2,500 people and created more than $650million of benefit to BP businesses around the world. A lot of what this huge project pioneered has since become best practice in the organisation.

A talented coach, Carole works with a wide range of our clients in the public and private sector, and appears regularly in publications like Management Today and The Evening Standard.

For me it's about looking at the big picture and always doing the right thing.

Carole Miller,

Get in touch

Talk to Carole:
+44 (0)1598 741 218

+44 (0) 7776 135241

Email Carole


By the numbers

Carole and Jason founded Tinder-Box
coaching experience
kilometres - clocked up each week by Carole in the pool and open water

Things you may not know about Carole

  • She's a qualified Chemical Engineer
  • She's a qualified swim coach too
  • She was one of the UK's first Six Sigma Master Black Belts
  • She is not a very good surfer. Yet.
I ran a section of a manufacturing site in my early-twenties. It was a huge challenge which was only possible because my bosses put their trust and belief in me to gain the respect of the team of 26 shift workers (25 of whom were male). It taught me a huge amount about building rapport and trust with people, working as part of a team as well as what is possible when you trust people, believe in them and give them the right support. Values I still believe in today.
Carole Miller, Tinder-Box

This is us.

Jason Miller

  • co-founder
  • tap dancer
  • ex-chorister
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Carole Miller

  • co-founder
  • swimmer
  • beekeeper
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Julie Williams

  • change leader
  • creme fraiche pioneer
  • lady gaga fan
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Lyn Strahan

  • Project Manager
  • Cyclist
  • Jam Maker
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Chris Sheppard

  • Crayon Technician
  • Ukulele tinkerer
  • Industrial lamp creator
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