Lloyds Banking Group came to us in 2010 facing myriad challenges. In the aftermath of the post-banking crash, it was dealing with the hard choices facing every financial institution at that point: issues like compliance changes, brand management, and how to make its business leaner. It was facing tough questions for any business: how do you completely overhaul the way you work internally while still running a great business for your customers?
Lloyds Banking Group wanted to help their senior leaders understand how to deliver 'at pace' so they could transform behaviour in the workplace. It also wanted to create a learning experience which would complement their leadership development agenda, and use their skills for some social good by doing something 'real'.