We recently worked with a large commercial team that supports the whole of PepsiCo Europe. The team is based across Europe, with about 80% of its people in the UK. They analyse the economics of new products, seeing projects through the entire process - from initial concept to putting the finished product on the shelf.
The team was working very hard, but there was duplication within the team and they were missing some of their own internal stagegates; failing to get stakeholder sign-off and missing milestones, for example. It had become a difficult process for everyone in terms of time, effort and emotion, and stress had crept into the way the team worked.